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The Deliveries of Value

The team split the work into a series of rounds. (They chose that term instead of releases, because not every round involved deploying software.) They weren’t sure how many rounds they would have at the beginning, but they knew they would be organized along the lines shown in Table 8.2.

Table 8.2 Rounds of Work

Round

Contents

1

  • Simplify the commission rules for Southern Comfort Insurance (SCI).
  • Identify a commission system to purchase.

2

  • Implement a commission system in-house.
  • Use the commission system for McMillan agents (who already had straightforward commission rules).
  • Simplify the commission rules for Western Amalgamated Insurance (WAI).

3

  • Use the new commission system for SCI.
  • Phase out the existing commission system for SCI.
  • Simplify the commission rules for Eastern Agrarian Insurance (EAI).

4–N

  • Roll out the commission system to the remaining units.
  • Simplify the commission rules for the remaining units.
  • Phase out the existing commission systems.

The team figured that after the first couple of rounds they would simplify rules and move the units to the new commission system at the same time. They staggered the first few so that they could isolate the changes and get a sense of what impact those changes had on sales.

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