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Management & Strategy Titles

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Customer Experience Manual, The: How to design, measure and improve customer experience in your business
Customer Service Video Series: How to Attract, Retain, and Interact with High-Quality Customers
Decision Maker's Playbook, The: 12 Tactics For Thinking Clearly, Navigating Uncertainty And Making Smarter Choices
Definitive Guide to Entertainment Marketing, The: Bringing the Moguls, the Media, and the Magic to the World, 2nd Edition
Definitive Guide to Entertainment Marketing, The: Bringing the Moguls, the Media, and the Magic to the World, 2nd Edition
Definitive Guide to Integrated Supply Chain Management, The (Paperback)
Definitive Guide to Inventory Management, The: Principles and Strategies for the Efficient Flow of Inventory across the Supply Chain
Definitive Guide to Manufacturing and Service Operations, The: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products and Services Are Produced
Definitive Guide to Order Fulfillment and Customer Service, The: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
Definitive Guide to Order Fulfillment and Customer Service, The: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations

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