• 33. For example, the mainstream media has repeatedly profiled Harriet Klausner, Amazon’s long-time top reviewer. See, e.g., “Joanne Kaufman, A Novel Heroine,” WALL ST. J., March 29, 2005, http://www.opinionjournal.com/la/?id=110006483; see also Mark Frauenfelder, “Revenge of the Know-It-Alls,” Wired, July 2000, at 1