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Process Improvement

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Lean Integration for Health Care: Healthy Data for the Future
Aug 10, 2010
John G. Schmidt, coauthor of Lean Integration: An Integration Factory Approach to Business Agility, believes that health care in the U.S. will inevitably slide into adopting lean principles. But why should we wait for this desirable state? He explains the current issues that make lean crucial and the obstacles that we need to overcome in getting lean.
Management Role: Ensuring That Software Process Improvement Sticks
Aug 23, 2002
Good managers provide a clear focus for the improvement efforts for the organization and its people. Learn how to remain informed about planned improvements, and how to help people see how the new practices support the organizational goals.
Multiprotocol Label Switching Traffic Engineering Technology Overview
Sep 22, 2006
This chapter presents a review of Multiprotocol Label Switching Traffic Engineering (MPLS TE) technology. MPLS TE can play an important role in the implementation of network services with quality of service (QoS) guarantees.
My Life in Tech: Q&A with Software Assurance and Requirements Engineer Nancy Mead
Sep 20, 2013
Nancy Mead of the Software Engineering Institute answers some questions about the evolution of software security, advice for people considering a career in software engineering, and the challenges of being a software development manager at a time when there were few women in the field.
Painless Process Improvement
Jun 22, 2011
If you'd rather bang your head against a wall than go to another pre-planning meeting about the documentation review step of the software process improvement plan, Matt Heusser has a couple of suggestions for saving your brain.
Paper Organizers International: A Fictitious Six Sigma Green Belt Case Study
By David M. Levine
Jan 28, 2005
This chapter presents a case study to demonstrate a Six Sigma DMAIC project in action. From start to finish, the case study presents examples of each phase of the Six Sigma program.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Align the Reward System
May 17, 2002
If senior management truly wants to transform the organization, they have to take a hard look at the existing reward system and ensure that it is rewarding the desired behavior, and disincentivizing the behavior they are trying to eliminate. Until they do that, their mouths and their money are misaligned.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Ask Different Questions
Jun 28, 2002
When it comes to process improvement, the executive question is a powerful tool that can be used to send a strong signal that expectations are changing — so make sure you use it wisely.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Become a Learning Organization
May 24, 2002
Process improvement consultant Pat O'Toole suggests a few ways that your project team can truly learn from experience.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Establish Organizational Policies, Not CMM Policies
Jun 7, 2002
Software development policies should reflect current organizational commitments rather than "CMM-compliance." Models and consultants are just like any other tools — use them when they provide value and use something else when they don't.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Exercise Restraint With Alphabet Soup
Jul 5, 2002
As people attempt to improve their bodies as a New Year's resolution, software development organizations attempt quality improvement with a round of acronyms (CMM, TQM,...). Discover a solution to this quagmire of letters.
Pat O'Toole's Dos and Don'ts of Process Improvement: Do Exit Staged, Right?
Sep 6, 2002
Process improvement requires mini-assessments in order to properly baseline an organization's capability. How can the findings of a mini-assessment be used most effectively to determine your group's strengths and weaknesses?
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Generate Size Estimates, Naturally
Jul 26, 2002
Project estimators must document and focus on the estimation parameters required by their organization. Learn how using natural units of measure for project estimation can lead to higher/lower levels of effort or longer/shorter project schedules.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Separate Process Documentation from Procedures
Jun 21, 2002
CMM Level 3 is all about establishing organizational consistency at the process level, not at the procedure level. Co-mingling processes and procedures will lead to enormous resistance because it will over-constrain their projects, sub-optimize project performance, and make Level 3 a lot harder to achieve than it needs to be.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Separate Process Documentation from Training Material
Jun 14, 2002
One reason that process documentation remains on the shelf is that it's written as a training manual rather than a checklist for skilled software developers. Pat O'Toole explains why your documentation should focus on the vital process elements that lower the probability that critical steps are inadvertently overlooked.
Pat O'Toole's Dos and Don'ts of Process Improvement: Do Set the Stage for Continuous Improvement
Aug 30, 2002
In order to effectively manage an organization, a continuous improvement plan must be developed. Learn how to choose the ideal organizational "target profile" from the numerous possible capability level profiles that are available.
Pat O'Toole's Dos and Don'ts of Process Improvement: DO Your Level Best To Stay Under the Threshold
Aug 9, 2002
Many organizations establish size, effort, cost, and schedule thresholds, but wait too long to implement corrective action when things start to go off track. Learn when to take action.
Pat O'Toole's Dos and Don'ts of Process Improvement: DON’T Establish Policies as Behavioral Guidelines
May 31, 2002
Do your organization's software policies reflect senior management's true value and belief systems or were they copied from the CMM? Pat O'Toole explains why senior management needs to take a stance and say, "If you're going to be a member of this organization, you are going to behave this way."
Pat O'Toole's Dos and Don'ts of Process Improvement: DON’T Expect a Miracle
Sep 20, 2002
Pat O'Toole explains why you shouldn't waste time looking for the easy path; start improving your projects' performance one day at a time and you will be successful – whether or not you EVER achieve Level 2.
Pat O'Toole's Dos and Don'ts of Process Improvement: DON’T Foul Up Size Tracking
Aug 2, 2002
During a project's development, keeping track of the size can serve as an early warning to future problems. Learn how to recognize this helpful indicator to save you and your company from disaster.

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