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To help customers reduce the growing cost of managing employee computers both in the office and on the road, Novell created Novell®
ZENworks® for Desktops 4. ZENworks stands for Zero Effort Networks. Built to operate over the Internet as well as internal networks, ZENworks for Desktops 4 automates key network management tasks so IT professionals save time and money that can be spent on other projects or put directly to the company's bottom line.
This guide allows the reader to leverage the power of ZENworks to manage all of the desktops on a network from a single point of administration.
1. The ZENworks Family.
What Is ZENworks for Desktops? Whats New in ZENworks for Desktops 4? Benefits to Using ZENworks for Desktops.
Prerequisites for Installing ZENworks for Desktops. Installing ZENworks for Desktops Server Components. Installing ZENworks for Desktops Middle Tier Server Components. Installing ZENworks for Desktops Management Agents.
General ZENworks for Desktops Architecture. ZENworks for Desktops Policy Package Wizard. Setting Up User Packages in the Tree. Setting Up Workstations in the Tree. Remote Management Rights. Inventory, Event, and Logging Databases. Reporting. Setting Up TED Distributions.
ZENworks for Desktops Clientless Workstation Management Components. How ZENworks for Desktop Clientless Workstation Management Works. Using the ZENworks for Desktops Middle Tier Server.
What Is snAppShot? When Should You Use snAppShot? How snAppShot Works. Advanced Features of snAppShot. Limitations of snAppShot. Using snAppShot. snAppShot Application Packages versus .MSI Files.
Creating the Application Object. Setting Properties for the Application Object.
Setting Up Application Foldering. Customize Application Launcher Configurations per User or Container. Setting Up Users to Receive Applications. Automating Application Objects. Distribute the Applications.
Relationship of User Policies to Users. General and Platform-Specific Policy Advantages. Creating a User Policy Package. Understanding iPrint Policy. Using Remote Control Policy. Desktop Preferences Policy. User Extensible Policies. Dynamic Local User Policy. Windows Group Policy. Windows Terminal Server Policy.
Relationship of Workstation Policies to Workstations. Advantages of Platform Specific Policies. Setting Up a Workstation Policy Package. Computer Extensible Policies. Novell iPrint Policy. Remote Control Policy. Windows Group Policy. Workstation Imaging Policy. Workstation Inventory Policy. ZENworks for Desktops Agent Policy. Scheduled Action Policy.
What Is a Container Policy Package? Setting Up a Container Policy Package. Understanding the Search Policy.
What Is a Service Location Policy Package? Setting Up a Service Location Policy Package. SMTP Host Policy. SNMP Trap Target Policy. The XML Targets Policy Tab. ZENworks Database Policy.
What Is a Server Policy Package? Setting Up a Server Policy Package. Imaging Server Policy. Workstation Import Policy. Workstation Removal Policy. Using the Roll-Up Policy. Using the Wake-on-LAN Policy.
Understanding Workstation Inventory. Setting Up Workstation Inventory. Workstation Inventory Tasks.
Workstation Imaging System. Using Preboot Services with Imaging. Creating Boot Disks. Creating a Boot CD. Creating a Workstation Image. Placing a Linux Partition on a Workstation. Modifying an Image. Assigning an Image to a Workstation. Applying Application Objects to an Image. Re-imaging a Workstation. Advanced Imaging.
Reviewing Workstation Inventory. Remote Controlling a Workstation. Using Remote View. File Transfer. Remote Execute. Workstation Diagnostics. Remote Wakeup. Remote Management Audit. Generating a Remote Management Report. Registering and Un-Registering a Workstation.
Using NWAdmin to Install and Administer Licenses. Setting Up Software Metering.
How to Use TED with ZENworks for Desktops. About the Desktop Application Agent. Using the Desktop Application Distribution Wizard to Create a Desktop Application Distribution.
ZENworks for Desktops Networking Setup and Requirements. ZENworks for Desktops 4 Configuration Options. DirXML Engine and Drivers. Installing ZENworks for Desktops 4 in a Pure Windows Environment. Conclusion.
Troubleshooting Desktop Management. Troubleshooting Distributed Applications. Troubleshooting Policy Packages. Troubleshooting NetWare Errors.
New Objects for ZENworks for Desktops 4. Modified Objects for ZENworks for Desktops 4.
Using snAppShot to Package GroupWise. Review of the Created Object Template.
Novell Support and Online Documentation. ZENworks Cool Solutions. Novell Consulting Services. Novell Technical Support Services.
Database Class Associations and Attributes. Sample Inventory Database Queries.