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My iPhone (covers 3G, 3Gs and 4 running iOS4), Portable Documents, 4th Edition

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My iPhone (covers 3G, 3Gs and 4 running iOS4), Portable Documents, 4th Edition

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Description

  • Copyright 2011
  • Dimensions: 6 X 9
  • Pages: 544
  • Edition: 4th
  • eBook (Watermarked)
  • ISBN-10: 0-13-256654-0
  • ISBN-13: 978-0-13-256654-4

Step-by-step instructions with callouts to iPhone images that show you exactly what to do.

Help when you run into iPhone problems or limitations.

Tips and Notes to help you get the most from your iPhone.

Full-color, step-by-step tasks walk you through getting and keeping your iPhone working just the way you want. The tasks include how to:

  • Connect to the Internet, Bluetooth devices, Wi-Fi networks, other iPhones, iPods, and iPads
  • Manage your apps with the iPhone’s new multitasking capabilities
  • Customize your iPhone with folders, wallpaper, ringtones, and much more
  • Configure and sync your information, and efficiently manage contacts and calendars
  • Communicate via FaceTime videoconferences, conference calls, text, email, and more
  • Make the most of Safari to browse the Web and Mail to manage all of your email from one inbox
  • Listen to music, subscribe to podcasts, and watch video–including movies and TV shows
  • Capture photos and HD video
  • Use your photos in slideshows, for wallpaper, and your contacts or share them via email, MobileMe, and texts
  • Find, download, install, and use iPhone apps, including the amazing iBooks to read ebooks

BONUS MATERIAL: Find additional tasks and other helpful information on this book’s website at quepublishing.com/title/9780789747143

CATEGORY: Apple Digital Media

COVERS: Apple iPhone

USER LEVEL: Beginning-Intermediate

Sample Content

Table of Contents

Chapter 1 Getting Started with Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Touring Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Getting to Know the iPhone’s External Features . . . . . . . . . . .4

Knowing Why It’s Called a Multi-Touch Interface . . . . . . . . . .5

Preparing iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Downloading and Installing iTunes on a Windows PC . . . .24

Updating iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Obtaining and Signing In to an iTunes Store Account . .25

Preparing MobileMe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Obtaining a MobileMe Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Configuring MobileMe on a Windows PC . . . . . . . . . . . . . . . . . .28

Configuring MobileMe on a Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Managing MobileMe Syncs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Chapter 2 Connecting to the Internet, Bluetooth Devices, and iPhones/iPods/iPads. . . . 35

Connecting an iPhone to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . .36

Connecting to an Open Wi-Fi Network . . . . . . . . . . . . . . . . . . . . .36

Connecting to a Commercial Wi-Fi Network . . . . . . . . . . . . . .41

Connecting to a Closed Wi-Fi Network . . . . . . . . . . . . . . . . . . . . .42

Changing Wi-Fi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Forgetting Wi-Fi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Connecting to the Internet via a Cellular Data Network . . . .47

Connecting to Other Devices Using Bluetooth . . . . . . . . . . . . . . .52

Connecting to Other iPhones, iPod touches, and iPads . . . . .55

Using an Application with Peer-to-Peer Networking by Default . . . .. . .56

Configuring an Application to Use Peer-to-Peer Networking . . .57

Chapter 3 Moving Audio,Video, Books, and Photos onto Your iPhone . . .. . . 59

Using iTunes to Add Audio and Video Content to the iPhone . . . . . .60

Importing Audio CDs to the iTunes Library . . . . . . . . . . . . . . . .60

Purchasing Content from the iTunes Store . . . . . . . . . . . . . . . .63

Renting Movies from the iTunes Store . . . . . . . . . . . . . . . . . . . . . .67

Subscribing to Podcasts in the iTunes Store . . . . . . . . . . . . . . .68

Building Music Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Building Smart Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Moving Audio and Video from the iTunes Library onto an iPhone . . .76

Using iTunes to Add Books to Your iPhone . . . . . . . . . . . . . . . . . . . .85

Adding Books to Your iTunes Library . . . . . . . . . . . . . . . . . . . . . . .86

Moving Books onto an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Using iTunes to Add Photos to Your iPhone . . . . . . . . . . . . . . . . . . .89

Moving Photos from a Windows PC onto an iPhone . . . .89

Moving Photos from a Mac to an iPhone . . . . . . . . . . . . . . . . . .90

Using the iTunes iPhone Application to Add Audio and Video to an iPhone . . .92

Using the iBooks App to Add Books to an iPhone . . . . . . . . . . .97

Chapter 4 Configuring and Synchronizing Information on an iPhone. . . .. . 103

Syncing Information with iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Using iTunes to Sync Information on Macs . . . . . . . . . . . . . .104

Using iTunes to Sync Information on Windows PCs . . . .109

Syncing Information with MobileMe . . . . . . . . . . . . . . . . . . . . . . . . . .113

Syncing Information with Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Chapter 5 Managing Contacts . . . . . . . . . . . . . . . . . . . 121

Configuring How Contacts Display on an iPhone . . . . . . . . . . .122

Creating New Contacts While Using an iPhone . . . . . . . . . . . . .123

Creating a Contact from an Email . . . . . . . . . . . . . . . . . . . . . . . . . .124

Creating a Contact from a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Creating Contacts on an iPhone Manually . . . . . . . . . . . . . . .126

Using Contacts on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Using the Contacts Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Using Contact Information in Other Applications . . . . . .137

Changing or Deleting Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Changing, Adding, or Removing Information for an Existing Contact Manually . .. . .139

Adding Information to an Existing Contact While Using Your iPhone . . . . . . .140

Deleting Contacts Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Chapter 6 Making, Receiving, and Managing Calls. . . . . . . . . . . . . . . . . . . . . 143

Configuring Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Customizing Your Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Creating a Ringtone in iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Buying Ringtones Using the iTunes App . . . . . . . . . . . . . . . . .148

Setting Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Configuring Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Other Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Dialing with the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Dialing with Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Dialing with Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Dialing with Recents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158

Managing In-Process Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160

Entering Numbers During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Making Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Answering Calls When You’re Already on a Call . . . . . . . . .167

Managing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Clearing Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Adding Caller Information to Favorites . . . . . . . . . . . . . . . . . . .169

Using the iPhone’s Headset for Calls . . . . . . . . . . . . . . . . . . . . . .170

Using Voice Control (iPhone 3GS and Later Only) . . . . . .170

Using Visual Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Recording a Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172

Listening to and Managing Voicemails . . . . . . . . . . . . . . . . . . .174

Finding and Listening to Voicemails . . . . . . . . . . . . . . . . . . . . . . .176

Deleting Voicemails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Listening to and Managing Deleted Voicemails . . . . . . . . .178

Returning Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179

Changing Your Voicemail Password . . . . . . . . . . . . . . . . . . . . . . .180

Getting Some FaceTime (iPhone 4 Only) . . . . . . . . . . . . . . . . . . . . .181

Making a FaceTime Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Accepting a FaceTime Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Chapter 7 Emailing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Configuring Email Accounts on an iPhone . . . . . . . . . . . . . . . . . . .188

Configuring Gmail,Yahoo! Mail, or AOL Email Accounts on an iPhone Manually .. . .189

Configuring Exchange Email Accounts on an iPhone Manually . . . .191

Configuring Other Email Accounts on an iPhone Manually . . .. .195

Performing Advanced Configuration of Email Accounts on an iPhone .. . .197

Configuring General Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Configuring How Email Is Retrieved . . . . . . . . . . . . . . . . . . . . . . .201

Configuring Global Email Settings . . . . . . . . . . . . . . . . . . . . . . . . .204

Managing Email Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Changing Email Account Configurations . . . . . . . . . . . . . . . . .209

Deleting Email Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Working with Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Receiving and Reading Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

Sending Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218

Replying to Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222

Forwarding Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Managing Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Chapter 8 Texting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 237

Configuring the New Text Message Sound . . . . . . . . . . . . . .239

Configuring Messaging Preferences . . . . . . . . . . . . . . . . . . . . . . .239

Sending Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Receiving and Replying to Text Messages . . . . . . . . . . . . . . . .246

Working with Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Conversing in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249

Including Images and Video in Text Conversations . . . . .250

Using Photos or Videos You Receive . . . . . . . . . . . . . . . . . . . . . . .253

Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Deleting a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Chapter 9 Managing Calendars and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Configuring an iPhone’s Calendar,Date, and Time Settings . . . .. .257

Working with Calendars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Viewing Calendars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Adding Events to a Calendar Manually . . . . . . . . . . . . . . . . . . .271

Adding Events to the Calendar by Accepting

Invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .279

Working with Event Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Using an iPhone as a Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Telling Time with an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .283

Using the Clock App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Chapter 10 Surfing the Web . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . 295

Configuring Safari Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Browsing the Web on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Moving to Websites via Bookmarks . . . . . . . . . . . . . . . . . . . . . . . .302

Moving to Websites by Typing a URL . . . . . . . . . . . . . . . . . . . . . .304

Viewing Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306

Searching the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308

Returning to Previous Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . .309

Saving and Organizing Bookmarks . . . . . . . . . . . . . . . . . . . . . . . .311

Creating a Bookmark on the Home Screen . . . . . . . . . . . . . .318

Emailing a Link to a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

Completing Web Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320

Signing In Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322

Opening and Managing Multiple Web Pages at the Same Time . . .. . .323

Chapter 11 Listening to Music, Podcasts, and Other Audio . . . . . . . . . . 327

Finding and Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327

Using the Cover Flow Browser to Find and Play Music . .. . . .328

Using Playlists to Find Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331

Using Artists to Find Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333

Using the More Menu to Find Music . . . . . . . . . . . . . . . . . . . . . .337

Searching for Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .339

Using the Genius to Find Music . . . . . . . . . . . . . . . . . . . . . . . . . . . .340

Finding Music by Shuffling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Finding Music by Speaking (iPhone 3GS and Later Only) . . . . . . . .345

Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346

Controlling Audio Content Quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . .350

Controlling Audio When the iPhone Is Locked . . . . . . . . . .350

Controlling Audio When You Do Something Else . . . . . . .351

Finding and Listening to Podcasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352

Customizing Your iPhone for Audio . . . . . . . . . . . . . . . . . . . . . . . . . . .355

Configuring the Music Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . .355

Configuring iPhone’s iPod Settings . . . . . . . . . . . . . . . . . . . . . . . .356

Chapter 12 Watching Movies,TV Shows, and Other Video . . . . . . . . . . . 361

Finding and Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .361

Finding Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .362

Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364

Watching Rented Movies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366

Watching Video Podcasts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368

Deleting Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369

Configuring iPhone’s Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . .370

Chapter 13 Working with Photos and Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Taking Photos with Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Taking Video with an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377

Viewing and Working with Photos on an iPhone . . . . . . . . . . .379

Viewing Photos Individually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379

Viewing Photos as a Slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

Configure Slideshow Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

Watching Slideshows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .387

Deleting Photos or Video from an iPhone . . . . . . . . . . . . . . . .389

Emailing a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390

Sending a Photo to MobileMe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391

Assigning a Photo to a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393

Using a Photo as Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395

Sharing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396

Viewing, Editing, and Working with Video . . . . . . . . . . . . . . . . . . . .396

Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .397

Editing Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .398

Sharing Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .399

Moving Photos from Your iPhone to a Computer . . . . . . . . . . .401

Moving Photos from an iPhone to a Windows PC . . . . . .401

Moving Photos from an iPhone to a Mac . . . . . . . . . . . . . . . . .403

Chapter 14 Using Cool iPhone Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

Reading Books with iBooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .405

Finding Books to Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .406

Reading Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .408

Finding Your Way with Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415

Finding a Location by Searching . . . . . . . . . . . . . . . . . . . . . . . . . . .416

Finding a Location with Bookmarks . . . . . . . . . . . . . . . . . . . . . . .418

Deleting or Changing Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . .419

Finding Your Current Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421

Working with Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .422

Getting Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424

Touring Other Cool iPhone Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .428

Chapter 15 Installing and Maintaining iPhone Applications . . . . . . . . 431

Using iTunes to Find and Install iPhone Applications . . . . . .432

Downloading Applications from the iTunes Store . . . . . .432

Moving Applications from Your iTunes Library onto an iPhone . . . . . . .435

Using the App Store App to Find and Install iPhone Applications . . . . . . . . . . . .436

Using iPhone Applications You Install . . . . . . . . . . . . . . . . . . . . . . . . .442

Maintaining iPhone Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .443

Removing Applications from an iPhone . . . . . . . . . . . . . . . . . . . . . .446

Chapter 16 Customizing an iPhone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449

Customizing Your Home Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450

Using the iPhone to Customize Your Home Screens . . .450

Using iTunes to Customize Your Home Screens . . . . . . . . .455

Accessing iPhone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .460

Using Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .461

Configuring Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .462

Configuring General Sound Settings . . . . . . . . . . . . . . . . . . . . . .463

Setting Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .464

Setting Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .464

Configuring Other General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .467

Getting Information about an iPhone . . . . . . . . . . . . . . . . . . . . .467

Configuring Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .469

Securing Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .470

Configuring Search Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .484

Configuring the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .485

Setting International Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .486

Chapter 17 Maintaining an iPhone and Solving Problems . . . . . . . . . . . 491

Maintaining an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .491

Maintaining iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .492

Maintaining an iPhone’s Software . . . . . . . . . . . . . . . . . . . . . . . . .494

Maintaining an iPhone’s Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . .495

Cleaning an iPhone’s Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .502

Solving iPhone Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503

Restarting Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503

Restarting the Computer and iTunes . . . . . . . . . . . . . . . . . . . . . .504

Resetting Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .504

Restoring an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .507

Reinstalling iTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .509

Getting Help with iPhone Problems . . . . . . . . . . . . . . . . . . . . . . .510

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InformIT Promotional Mailings & Special Offers

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Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020