At some point in the 30 years or so that I've been working with computers, we've lost sight of the most important fact: computers are supposed to be tools that serve us. All too often these days, I feel like I'm the one serving the computer. At other times, the computer reminds me of the over-eager employee who comes running to the office after completing every minor task, enthusiastically telling me how impressed I should be that he managed to find and actually work the photocopier.
You know what I'm talking about. When was the last time you spent an entire day not being annoyed by some pop-up message that Windows or some application program decided was important enough to interrupt whatever you're working on? The last time I spent such a day was when I went on vacation and didn't have access to a computer. If I'm working on the computer, I'm subjected to a never-ending barrage of pop-up messages and sounds that amount to little more than, "Hey! Look at me!", and do nothing but interrupt my train of thought and annoy me.
You want examples? Oh, I have plenty:
I know, some of you are wondering what I'm complaining about. Let me give you an example of why I get annoyed. If I happen to be typing (an activity that occupies a large part of my day) when one of those pop-ups grabs the keyboard focus, whatever I'm typing will end up in the new window. This is not good. I've actually re-booted the computer accidentally because I was typing while looking out the window when the "Reboot now?" confirmation box appeared.
Let me repeat that. I suffered a very annoying interruption and lost some important work because somebody decided that their program was more important than whatever I was working on at the time. That's unforgiveable.
Let's be clear about this one: a program should never grab the keyboard focus from the window that I've selected. I can't think of a single instance in which I want some random program to pop up in front of my text editor and start swallowing what I'm typing. There is no excuse for such rude behavior. Designers who create such things should be shot, right along with any programmers who have the poor sense to actually implement the designs.
I'm slightly more forgiving of the ostensibly innocuous notifications that pop up in balloons all over the place, but not much more. It's nice that programs keep me informed of what they're doing: security updates are available, new updates were downloaded, a friend messaged me, there are unused icons on my desktop, etc. But most of those things just aren't important, with the exception of a text message from my friend, none are important right now. Those messages should be placed in a notification queue that I can check at a time of my own choosing. If it requires immediate attention (like my friend messaging me), it should display a message on the corner of the screen to get my attention, but under no circumstances should it grab my keyboard focus.
Like many other people, the work I do requires intense concentration. Most people require a certain amount of time (five to 30 minutes, typically) to "get into the groove" where they're concentrating deeply and able to be productive. Any interruption will snap them out of that groove, and it takes time to get back into it. So a "brief interruption" can cost 30 minutes in lost productivity. Is it any wonder I get annoyed by all the crap that Windows and other programs throw at me?
To the designers and programmers responsible for these atrocities: The desktop is my workspace, dang it. Popping your idiotic message on top of it and stealing my keyboard focus is akin to throwing a rotting fish in the middle of my desk. It disrupts my work, makes a mess of things, and ticks me off.
And don't tell me, "You can turn those notifications off if you want." That's exactly the wrong attitude. The default configuration should be to leave me in charge of my desktop. I should have the option of turning those notifications on if I want them. I shouldn't be forced to go hunting through your overly complicated user interface options dialog box to figure out how to teach your program its place on my desktop.
If, like me, you're tired of being interrupted by inconsequential messages and having your keyboard focus stolen by rude programs, I suggest you start filing bug reports against the offending applications. That includes Windows, Visual Studio, and any other program that takes the attitude that its status messages are more important than your work. Filing those bug reports is the only way we can get software developers to re-think their attitudes and provide us with software that does its job without nattering at us.
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