Kyzer Davis, CCIE Collaboration No. 54735, is an escalation point for the worldwide Multiservice teams of the Cisco Technical Assistance Center (TAC). He is the focal point for supporting, troubleshooting, and resolving complex solution-level problems involving Voice, Video, and Cloud portions of the Cisco Unified Collaboration product portfolio.
Kyzer has also authored numerous technical white papers on Cisco Collaboration configuration, architecture, and protocol design. In addition, he works with Learning@Cisco on strategy and content development for numerous Cisco certifications. Kyzer is a technology enthusiast and mentor who is always working on automation initiatives and dabbling with new and evolving technology in the lab. He also enjoys a mean barbecue.