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Heather Townsend

Heather Townsend is a performance improvement specialist for professional services, widely published writer and social media expert.  Over the past decade, Heather has worked with more than one hundred partners, coached and trained over 1000 lawyers, accountants and other professionals at every level, within the UK’s leading and most ambitious professional practices. She is the UK’s foremost expert on how business people can build meaningful and profitable relationships via social media.

Heather regularly blogs at ‘Joined Up Business Networking For Busy Professionals’ – www.joinedupnetworking.com and ‘Partnership Potential – How to make partner and beyond using networking and social media’ – http://business-efficiency.theefficiencycoach.co.uk.

Heather founded ‘The Efficiency Coach’ – www.theefficiencycoach.co.uk and ‘The Executive Village’ – www.executivevillage.co.uk in 2009.

In her spare time, Heather can often be found whizzing along the pavements with her two children on their scooters.