Conan Kezema has been involved in the computer technology field as an educator, systems consultant, network systems architect, and technical writer. He is a subject matter expert, instructional designer, and technical writer on numerous Microsoft-related projects. Mike Mulcare works for the Microsoft Corporation as the senior product manager for online learning products. During his eight years with Microsoft, Mike has developed numerous courses on directory services and Windows server networking, as both an instructional designer and subject matter expert. He is the coauthor, with Stan Reimer, of Active Directory for Microsoft Windows Server 2003 Technical Reference (Microsoft Press, 2003).