JoAnn Paules has been a Microsoft MVP for Publisher since 2004. As an MVP, JoAnn provides support for Publisher users in the Microsoft newsgroups as well as various websites. She honed her skills with Publisher while acting as the newsletter editor and seminar handbook chairman for The Embroiderers’ Guild of America, Inc. for several years. JoAnn is a support specialist for a global defense company. She and her husband are the housekeepers for two cats, Topaz and Phil.