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Andy Pols is founder of, and senior consultant at, Pols Consulting Limited in the UK, where he is responsible for training and mentoring in the areas of project management, use cases, and Object-Oriented development. He first wrote use cases while working at Ericsson and has since worked on numerous projects in the areas of manufacturing, clinical trials, revenue management, retail, consumer electronics, banking, and e-commerce. Andy lives in London and hosts the Use Case Zone (http://www.pols.co.uk/usecasezone).