Scott Mueller

Scott Mueller has sold more than two million copies of his best-seller Upgrading and Repairing PCs since it became an instant classic in 1988. Scott's industry-defining hardware book has been translated into 11 languages and has received accolades from PC technicians, enthusiasts and students worldwide. Scott is president of Mueller Technical Research, an international research and corporate training firm. Since 1982, MTR has specialized in the industry's longest running, most in-depth, accurate and effective corporate PC hardware and technical training seminars, maintaining a client list that includes Fortune 500 companies, the U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to thousands of PC support professionals throughout the world. Scott has developed and presented training courses in all areas of PC hardware and software. He is an expert in PC hardware, operating systems, and data-recovery techniques. For more information about a custom PC hardware or data recovery training seminar for your organization, contact Lynn at

Mueller Technical Research
21 Spring Lane
Barrington Hills, IL 60010-9009
(847) 854-6794
(847) 854-6795 Fax
Email: scottmueller@compuserve.com
Web: www.upgradingandrepairingpcs.com

If you have questions about PC hardware, suggestions for the next version of the book, or any comments in general, send them to Scott via email at scottmueller@compuserve.com. When he is not working on PC-related books or teaching seminars, Scott can usually be found in the garage working on performance projects. This year a Harley Road King with a Twin-Cam 95ci Stage III engine continues as the main project (it's amazing how something with only two wheels can consume so much time and money ), along with a modified 5.7L '94 Impala SS and a 5.9L Grand Cherokee (hotrod SUV).

Terry William Ogletree

Todd Brakke has been around PCs since he was tall enough to tug on his dad's pantleg and ask how to boot a Star Trek game on the family Apple II. Since then, he grew (physically, anyway) and went on to be a published reviewer, columnist, and editor for various online and print PC game publications. After helping lay the groundwork for the dot-bomb implosions as the editor-in-chief of a PC gaming Web site, he became a development editor for a major computer book publisher. There, among many other projects, he helped develop the first edition of Terry Ogletree's The Complete Idiot's Guide to Creating Your Own CDs while also penning several articles for Computer Games Magazine (formerly Computer Games Strategy Plus). For this second edition of The Complete Idiot's Guide to Creating Your Own CDs, Terry has enticed (i.e., bribed) him to step out from behind the curtain to help co-author the book.

Terry W. Ogletree currently works as a technical consultant for The Computer Merchant. He has worked with computers for more than 20 years. Terry has thoroughly trained and worked with OpenVMS, UNIX, and TCP/IP platform systems. He has also had extensive experience with all flavors of Windows NT. He is the lead author for Upgrading and Repairing Networks, Third Edition, Windows XP Professional Unleashed, and Practical Firewalls (Que).

Mark Edward Soper

Mark Edward Soper has worked with computers and related technologies since 1983, and specializes in technology education through training, writing, and public speaking. He has taught computer troubleshooting and other subjects to thousands of students across the USA, and is a CompTIA A+ Certified computer technician and a Microsoft Certified Professional.

Mark is the author or co-author of 18 books on PC hardware upgrades, digital photography, broadband Internet, home networking, and home automation for Pearson's Que Publishing and Peachpit imprints, including his newest book, MaximumPC Guide to Windows Vista Exposed: an Insider's Guide to Supercharging Windows Vista, and has also contributed to several best-selling book series, including Upgrading and Repairing PCs, Special Edition Using Windows, and Easy.

Mark has also written over 160 magazine articles, most recently for Maximum PC's March 2007 issue. Mark is also the official Windows blogger for the Maximum PC website, and has written about Windows Vista's security features for BusinessWeek.com.

Mark has also provided online self-help content for Skywire Software, technology screening questions for ReviewNet, and currently teaches applied technology classes for IvyTech Community College of Indiana. Mark lives in Evansville, Indiana, and blogs at www.markesoper.com and here at InformIT.com.