Dan Balter

Dan Balter (MCDST, MCSE), Chief Technology Officer for InfoTechnology Partners, Inc., has co-authored several books, including the best-selling MCSE 70-270 Exam Cram 2.

Philip Wiest (MCDST, MCSE) is a nationally known technical trainer who has presented 2500 Cisco and Microsoft seminars and workshops throughout the world.

Felicia Buckingham (MCDST, MOS Master), an independent contractor who has contributed to several Microsoft Office books, specializes in Microsoft Office training and consulting.

Diana Huggins (MCDST, MCSE) is a veteran IT trainer and has authored several certification books.

Ed Tittel, Series Editor of the Training Guide series and the Exam Cram 2 series, has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications. He is also the originator of the Exam Cram series.

Dan Balter

Dan Balter is Chief Technology Officer for InfoTechnology Partners, Inc. and works as an independent consultant and trainer for corporate and government clients. Dan has authored more than 250 computer-training videos and co-authored several books.

Dan Holme

Dan Holme is President and CEO of trainAbility, a global, integrated IT training company based in Scottsdale, Arizona. The company's independent, solutions-focused curricula and proprietary technologies allow it to deliver extremely customized solutions that bridge the gap between consulting and training. Dan spearheads the company's efforts to provide advanced, intensive ConsulTraining that meets twenty-first century clients' needs for cost- and time-efficient knowledge transfer.

Dan comes armed with a Bachelor's degree from Yale, a Master of International Management from Thunderbird, and 12 years of international training, public speaking, and management experience. If he's not buried in work or catching some big air on his snowboard, Dan can be reached at dan.holme@trainability.com.

Dan Holme

Dan Holme, MVP, has 17 years’ experience as a consultant and trainer focused on Windows and Microsoft SharePoint technologies. He is author of Windows Administration Resource Kit: Productivity Solutions for IT Professionals.

Todd Logan

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company located in Camarillo, California. Dan works as an independent consultant and trainer for both corporate and government clients specializing in LANs, WANs, VPNs, firewalls, and remote access solutions. A graduate of University of Southern California's School of Business in 1983, Dan has authored more than 300 computer training courses on video and CD-ROM. Throughout his 18-year career, Dan has worked with numerous network operating systems, and achieved a long list of credentials and certifications. He regularly speaks at computer conferences throughout North America on Windows XP, Windows 2000, and other Microsoft BackOffice solutions. He is a contributing author for three books on the Windows NT 4.0 network operating system, in addition to coauthoring the Exam Cram 2 series books on Windows 2000 Professional and Windows XP Professional. Dan Balter can be reached at dan@InfoTechnologyPartners.com.

Dan Holme is President and CEO of trainAbility, a global, integrated IT training company based in Scottsdale, Arizona. The company's independent, solutions-focused curricula and proprietary technologies allow it to deliver extremely customized solutions that bridge the gap between consulting and training. Dan spearheads the company's efforts to provide advanced, intensive ConsulTraining that meets twenty-first century clients' needs for cost- and time-efficient knowledge transfer.

Dan comes armed with a Bachelor's degree from Yale, a Master of International Management from Thunderbird, and 12 years of international training, public speaking, and management experience. If he's not buried in work or catching some big air on his snowboard, Dan can be reached at dan.holme@trainability.com.

Todd Logan has been training people how to actually use computers instead of throwing them out the window in frustration since 1992, back when the new thing was called email. Todd's wife took him away from his consulting business and the constant rain of Vancouver, British Columbia to sunny Phoenix, Arizona where he has been a technical trainer for ExecuTrain, Mastering Computers, and now works as a ConsulTrainer at trainAbility, where he is known for his penchant for ferreting out extraordinary solutions for clients the likes of Compaq, Hewlett-Packard, Sprint, and Microsoft. In between his neverending quest for the truth of Windows and the pursuit of the ultimate tofu cookbook, you can reach Todd at todd.logan@trainability.com.

Laurie Salmon is a full-time technical consultant with trainAbility, in Scottsdale, Arizona. Laurie has built a stellar eight-year track record in the computer business providing technical training and consulting services on Windows NT, Microsoft BackOffice, Internet Information Server, and Windows 2000. Microsoft asked Laurie to be a keynote speaker for the Windows 95 Launch series touring Texas in April of 1995. Courseware for Windows 95/98, NT, and Windows 2000 that Laurie has written or coauthored is in use at many companies around the world. Laurie has been an MCT and MCSE since 1994, and has taught fast-paced, entertaining technical workshops all over the United States. Laurie can be reached at laurie.salmon@trainability.com.

Todd Logan

Todd Logan has been training people on how to actually use computers instead of throwing them out the window in frustration since 1992, back when the new thing was called email. Todd's wife took him away from his consulting business and the constant rain of Vancouver, British Columbia, to sunny Phoenix, Arizona, where he has been a technical trainer for ExecuTrain, Mastering Computers, and now works as a ConsulTrainer at trainAbility, where he is known for his penchant for ferreting out extraordinary solutions for clients the likes of Compaq, Hewlett-Packard, Sprint, and Microsoft. In between his neverending quest for the truth of Windows and the pursuit of the ultimate tofu cookbook, you can reach Todd at todd.logan@trainability.com.

Laurie Salmon

Laurie Salmon is a full-time technical consultant with trainAbility, in Scottsdale, Arizona. Laurie has built a stellar eight-year track record in the computer business providing technical training and consulting services on Windows NT, Microsoft BackOffice, Internet Information Server, and Windows 2000. Microsoft asked Laurie to be a keynote speaker for the Windows 95 Launch series touring Texas in April of 1995. Courseware for Windows 95/98, NT, and Windows 2000 that Laurie has written or coauthored is in use at many companies around the world. Laurie has been an MCT and MCSE since 1994, and has taught fast-paced, entertaining technical workshops all over the United States. Laurie can be reached at laurie.salmon@trainability.com.

Laurie Salmon

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company located in Camarillo, California. Dan works as an independent consultant and trainer for both corporate and government clients specializing in LANs, WANs, VPNs, firewalls, and remote access solutions. A graduate of University of Southern California's School of Business in 1983, Dan has authored more than 300 computer training courses on video and CD-ROM. Throughout his 18-year career, Dan has worked with numerous network operating systems, and achieved a long list of credentials and certifications. He regularly speaks at computer conferences throughout North America on Windows XP, Windows 2000, and other Microsoft BackOffice solutions. He is a contributing author for three books on the Windows NT 4.0 network operating system, in addition to coauthoring the Exam Cram 2 series books on Windows 2000 Professional and Windows XP Professional. Dan Balter can be reached at dan@InfoTechnologyPartners.com.

Dan Holme is President and CEO of trainAbility, a global, integrated IT training company based in Scottsdale, Arizona. The company's independent, solutions-focused curricula and proprietary technologies allow it to deliver extremely customized solutions that bridge the gap between consulting and training. Dan spearheads the company's efforts to provide advanced, intensive ConsulTraining that meets twenty-first century clients' needs for cost- and time-efficient knowledge transfer.

Dan comes armed with a Bachelor's degree from Yale, a Master of International Management from Thunderbird, and 12 years of international training, public speaking, and management experience. If he's not buried in work or catching some big air on his snowboard, Dan can be reached at dan.holme@trainability.com.

Todd Logan has been training people how to actually use computers instead of throwing them out the window in frustration since 1992, back when the new thing was called email. Todd's wife took him away from his consulting business and the constant rain of Vancouver, British Columbia to sunny Phoenix, Arizona where he has been a technical trainer for ExecuTrain, Mastering Computers, and now works as a ConsulTrainer at trainAbility, where he is known for his penchant for ferreting out extraordinary solutions for clients the likes of Compaq, Hewlett-Packard, Sprint, and Microsoft. In between his neverending quest for the truth of Windows and the pursuit of the ultimate tofu cookbook, you can reach Todd at todd.logan@trainability.com.

Laurie Salmon is a full-time technical consultant with trainAbility, in Scottsdale, Arizona. Laurie has built a stellar eight-year track record in the computer business providing technical training and consulting services on Windows NT, Microsoft BackOffice, Internet Information Server, and Windows 2000. Microsoft asked Laurie to be a keynote speaker for the Windows 95 Launch series touring Texas in April of 1995. Courseware for Windows 95/98, NT, and Windows 2000 that Laurie has written or coauthored is in use at many companies around the world. Laurie has been an MCT and MCSE since 1994, and has taught fast-paced, entertaining technical workshops all over the United States. Laurie can be reached at laurie.salmon@trainability.com.

Ed Tittel

Dan Balter is the Chief Technology Officer for InfoTechnology Partners, Inc., a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several different network operating systems throughout his 20-year career. Dan takes pride in turning complex, technical topics into easy-to-understand concepts. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, virtual private networks (VPNs), and other security solutions in addition to designing and implementing messaging and business solutions for large and small organizations.

Dan is the author of Exam Cram 2: Managing and Maintaining a Windows Server 2003 Environment and a co-author for the best-selling books Exam Cram 2: Windows XP Professional and Exam Cram 2: Windows 2000 Professional, all published by Que Publishing. Dan frequently speaks at conferences across North America, including Advisor DevCon conferences and Windows & .NET Magazine Connections conferences. A graduate of USC's School of Business in 1983, Dan has authored more than 300 video-based and CD-ROMߢased computer training courses, including instructional titles on installing, configuring, and administering Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, and Windows Server 2003. He is also a featured video trainer for courses on Microsoft Exchange Server, Microsoft Outlook, and Intuit's QuickBooks small business accounting software. Dan is the video trainer for ExamBlastߗindows XP Professional and for the QuickBooks Pro training series on video and CD-ROM from BlastThroughLearning.com.

Dan and his family live in the Santa Rosa Valley area in Southern California, near the city of Camarillo. Dan lives with his lovely wife, Alison; their 8-year-old daughter, Alexis; their 5-year-old son, Brendan; and their golden retriever, Brandy. When he's not writing, researching, or consulting, Dan enjoys traveling with his family, swimming, playing racquetball and basketball, rooting for the Los Angeles Galaxy soccer team and the L.A. Lakers, going for long walks, listening to music, and exploring new age spirituality. Dan can be contacted via email at Dan@TechPartners.info.

Philip Wiest is a nationally known professional technical trainer who has presented more than 1,200 Cisco and Microsoft seminars to more than 37,000 students throughout the United States, Canada, the United Kingdom, and Australia since 1989 for Skillpath Seminars, CompuMaster Seminars, Prime Learning International, and Dun & Bradstreet. He has earned several prominent certifications, including the MCSE; CCNP; CCDA; Network+; Server+; Security+; A+; and, most recently, the new MCDST designation.

He delights audiences by crashing (often with little effort) and then resurrecting (often with much effort) unsuspecting software programs and network applications. His unique, irreverent, solutions-oriented style is at once humorous and insightful.

Philip's clients include The Walt Disney Company, the FBI, American Express, the National Association of Recording Merchandisers, ARCO, Bank of America, KPMG, Sony, EMI Records Group N.A., the National Association of Realtors, Warner Bros., and on and on.

Since graduating from the University of Pennsylvania, he has published more than 200 newspaper and magazine articles, received dozens of national training awards, and completed 15 marathons. He resides in Santa Monica, California, never more than a stone's throw from a keyboard or a microphone.

Ed Tittel

Ed Tittel is a 30-year-plus veteran of the computing industry who has worked as a programmer, a technical manager, a classroom instructor, a network consultant, and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli, and NetQoS. He has written and blogged for numerous publications, including Tom's IT Pro, PearsonITCertification, and GoCertify; and is an author on more than 100 computing books with a special emphasis on information security, Web markup languages and development tools, and Windows operating systems.