Luke Leighton

Mark Edward Soper has worked with computers and related technologies since 1983, and specializes in technology education through training, writing, and public speaking. He has taught computer troubleshooting and other subjects to thousands of students across the USA, and is a CompTIA A+ Certified computer technician and a Microsoft Certified Professional.

Mark has also provided online self-help content for Skywire Software, technology screening questions for ReviewNet, and teaches applied technology classes for IvyTech Community College of Indiana. Mark lives in Evansville, Indiana, and blogs at www.markesoper.com.

Scott Mueller

Scott Mueller has sold more than two million copies of his best-seller Upgrading and Repairing PCs since it became an instant classic in 1988. Scott's industry-defining hardware book has been translated into 11 languages and has received accolades from PC technicians, enthusiasts and students worldwide. Scott is president of Mueller Technical Research, an international research and corporate training firm. Since 1982, MTR has specialized in the industry's longest running, most in-depth, accurate and effective corporate PC hardware and technical training seminars, maintaining a client list that includes Fortune 500 companies, the U.S. and foreign governments, major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to thousands of PC support professionals throughout the world. Scott has developed and presented training courses in all areas of PC hardware and software. He is an expert in PC hardware, operating systems, and data-recovery techniques. For more information about a custom PC hardware or data recovery training seminar for your organization, contact Lynn at

Mueller Technical Research
21 Spring Lane
Barrington Hills, IL 60010-9009
(847) 854-6794
(847) 854-6795 Fax
Email: scottmueller@compuserve.com
Web: www.upgradingandrepairingpcs.com

If you have questions about PC hardware, suggestions for the next version of the book, or any comments in general, send them to Scott via email at scottmueller@compuserve.com. When he is not working on PC-related books or teaching seminars, Scott can usually be found in the garage working on performance projects. This year a Harley Road King with a Twin-Cam 95ci Stage III engine continues as the main project (it's amazing how something with only two wheels can consume so much time and money ), along with a modified 5.7L '94 Impala SS and a 5.9L Grand Cherokee (hotrod SUV).

Scott Mueller

Scott Mueller has traveled the world as a writer and teacher, dragging portable PCs from city to city that have ranged in size from suitcase-sized models weighing many pounds, to slimline models weighing just a couple of pounds. Every edition of his best-selling hardware opus, Upgrading and Repairing PCs, dating back to his own self-published manuscripts in 1985 were written on a portable computer.

Mark Edward Soper

Mark Edward Soper has been working with PCs since the days of the IBM PC/XT and AT as a salesperson, technology advisor, consultant, experimenter, and technology writer and content creator. Since 1992, he has taught thousands of students across the country how to repair, manage, and troubleshoot the hardware, software, operating systems, and firmware inside their PCs. He has created many versions of his experimental computer known as “FrankenPC” for this and previous books. Mark earned his CompTIA A+ Certification in 1999 and has written five other A+ Certification books covering previous versions of the A+ Certification exams for Pearson imprints. Mark is also the creator of Building and Repairing PCs (Que Video).

 

Mark has contributed to many editions of Upgrading and Repairing PCs, working on the 11th through 18th and 20th through 22nd editions; co-authored Upgrading and Repairing Networks, Fifth Edition; and has written two books about digital photography, Easy Digital Cameras and The Shot Doctor: The Amateur’s Guide to Taking Great Digital Photos.

 

In addition, Mark has written Easy Windows 10, Easy Windows 8.1, Easy Windows 8, Easy Microsoft Windows 7, and Sams Teach Yourself Microsoft Windows 7 in 10 Minutes. He also wrote two books about Windows Vista: Maximum PC Microsoft Windows Vista Exposed and Unleashing Microsoft Windows Vista Media Center.

 

Mark has also contributed to Que’s Special Edition Using series on Windows Me, Windows XP, and Windows Vista and to Que’s Windows 7 In Depth. Mark has also created a number of hardware tutorial videos available from the OnGadgets&Hardware podcast channel at www.quepublishing.

com.

 

Mark has also written many blog entries and articles for MaximumPC.com and Maximum PC magazine. He currently teaches Microsoft Office for University of Southern Indiana and Ivy Tech Corporate College in Evansville, Indiana, and also has taught A+ Certification and other technology-related subjects at Ivy Tech Community College. See Mark’s website at www.markesoper. com for news and information about upcoming projects.

Barrie Sosinsky

Barrie Sosinsky is currently the News Analyst for Windows NT Magazine. The column examines NT (particularly server-based) happenings in the technology sector. Additionally, he is a Microsoft developer working primarily on database, office, and Internet projects.

Barrie Sosinsky

In this life Barrie Sosinsky is a senior technical writer at Akamai Technologies, a content delivery network company. In previous lives, Barrie has worked as a technical writer for a large financial services firm, a WAN acceleration company, an automation software firm, and a couple of Windows magazines. Barrie is the author and coauthor of 36 computer books on topics ranging from operating systems, databases, computer hardware, productivity applications, and yes even (once upon a time) desktop publishing.