Joe Habraken

Joe Habraken is a freelance writer and has served as an author, editor, curriculum designer, and software instructor during his career as a computer technology Professional. Joe earned his MA in Communications from American University in Washington, D.C. He has earned CCNA and MCP certifications, and currently provides consulting services to major corporations.

Joe is a best-selling author whose books include The Complete Idiot's Guide to Access 97 and The Big Basics Book of the Internet, 2nd Edition, The Complete Idiot's Guide to Microsoft Access 2000, Microsoft Office 2000 8-in-1, The Complete Idiot's Guide to Microsoft Windows 2000 Server, and Practical Cisco Routers.

Matt Hayden

Matt Hayden is a senior systems engineer for a technology company in the Silicon Valley. He works with several varieties of Unix, Windows NT, and a broad array of networking hardware.