- Want to Teach a Programming Language? First, Learn Empathy
- Dec 2, 2013
- Python programmer and instructor Katie Cunningham explains how building empathy can making you a better teacher of programming languages.
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- Six Good Ways to Say 'No' to Your Client
- Nov 27, 2013
- Many people think the best way to keep a client is never to say ‘No’ to him or her. This turns out to be miles from the truth. Most clients want to hear your opinion. Unless you're performing menial labor, your client is paying you for your judgment. Pat Brans shares ways to tell your customers ‘No’ - and get them on your side in the process.
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- How Content Governance Will Facilitate Media Company Transformation
- Nov 18, 2013
- Creating a content governance plan - defining what type of content is created and when it’s shared within each channel - can be the key to success for your business. This chapter explains what content governance is and how you can build your own strategy.
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- The Like Effect: The Power of Positive Marketing
- Nov 14, 2013
- This chapter explains where and how Facebook fits in with marketers - and how those marketers can benefit from understanding how to use it to interact with customers.
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- Foreword to Business Networking for Veterans: A Guidebook for a Successful Military Transition into the Civilian Workforce, 2nd Edition
- Nov 11, 2013
- Kevin Schmiegel, executive director of Hiring Our Heroes, introduces the book, Business Networking for Veterans: A Guidebook for a Successful Military Transition into the Civilian Workforce, 2nd Edition.
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- Introduction to Business Networking for Veterans: What You Need to Know Before Transitioning
- Nov 11, 2013
- If you network with people, do your research, ask questions, and make an informed decision about a career that you genuinely enjoy, regardless of the starting pay or job title, you’ll be a happier, harder working person.
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- Working with Shapes and SmartArt in Microsoft Office 2013
- Nov 11, 2013
- This chapter shows how to insert, format, and work with basic shapes and, if you need something a little more complex, SmartArt.
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- The Invisible Sale: Living Inside the Database
- Nov 7, 2013
- This chapter explains the concept of moving from databased selling to data-based selling. That is, not merely contacting sales leads but instead creating the conditions to have customers come to you.
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- Business Networking for Veterans: Why Networking Is So Important to Making a Successful Military Transition
- Nov 6, 2013
- To be successful back here at home, you also need a squad of people who will have your back. The only difference is, back here at home, you have to create your own squad.
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- Managing Email in Microsoft Outlook 2013
- Oct 30, 2013
- This chapter teaches essential techniques for keeping ahead of your email stack so your Outlook 2013 Inbox doesn't grow out of control.
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- Saying No to Your Boss
- Oct 23, 2013
- All of us are occasionally faced with turning down a request from a supervisor. Sometimes it seems easier just to give in and take on one more task. Though refusing might be essential, it's rarely a simple, "No." Pat Brans explains how best to turn down a request from various types of bosses: tyrant, narcissist, micro-manager, etc., and even the occasional reasonable person.
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- Web of Trust: The Case for the Social Work Force
- Oct 21, 2013
- If you measure social media performance in terms of posts or messages or conversations, your decisions are potentially off track. If you really want to use social media effectively, you need to think in terms of people. Ultimately, social media should help your brand develop relationships with people. Learn how your brand can effectively and efficiently nurture relationships with people in social media and how to empower your employees and partners to do so.
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- What Is Networking, and Is It Any Different for College Students Than Anyone Else?
- Oct 9, 2013
- The authors of Networking for Every College Student and Graduate: Starting Your Career Off Right introduce their book, which offers simple advice, rules, steps, and “how to” techniques that'll take you all the way from “breaking the ice” to “acing the interview.”
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- 10 Mail Merge Tricks for Word 2013
- Oct 3, 2013
- Katherine Murray offers 10 tips to help you reduce the time you spend setting up your merge print and shortcut the problem-solving when things go wrong.
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- Understanding Change Management to Guide Implementation of Sustainability
- Sep 30, 2013
- Before attempting to implement sustainability across your company, it’s important that you first truly understand how your company and employees manage change within its operations, processes, and culture. Only after you have that understanding of behavior change can you break down barriers, engage the skeptics, and set your company on a path toward sustainability that will last for the long term.
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- (Almost) Pain-Free Calendars in Outlook 2013
- Sep 26, 2013
- Katherine Murray shows you how to create three different types of appointments, drag and drop items into your calendar, and share your calendar effectively.
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- Challenges and Opportunities with Optimal HR Decision Making and How Advanced Analytics Can Help
- Sep 23, 2013
- James C. Sesil introduces his book, which explains how to dramatically improve human capital management decisions by applying advanced analytics and "Big Data" technologies and processes.
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- Pretty Up Your Office 2013
- Sep 18, 2013
- Katherine Murray shows you how you can use some simple customization techniques to personalize your Office 2013.
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- Using Critical Thinking in a World of Accelerating Change and Intensifying Danger
- Sep 16, 2013
- The most fundamental concept of critical thinking is simple and intuitive: All humans think. It is our nature to do so. But much of our thinking, left to itself, is biased, distorted, partial, uninformed, or down-right prejudiced. Critical thinking begins, then, when we start thinking about our thinking with a view toward improving it.
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- 5 Things to Try in Office 2013
- Sep 12, 2013
- Katherine Murray offers up a few of the new features worth trying as you’re considering whether Office 2013 is right for you.
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