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Advanced PowerPoint 2007: Rediscover Charts
Apr 3, 2008
Here are the new features that the reworked charts in PowerPoint have to offer, including some tips and tricks that will enable you to do your job more efficiently.
Advice for Dealing with Negative Online Comments
Feb 10, 2014
Comment sections in many forums seem to showcase the worst of humanity. Unfortunately negative comments tend to be particularly bad toward women in the technology field. Learn the difference between a good and bad comment policy, how to set your own, and strategies to deal with commenters intent on being mean.
After the Conference: Follow-up Conversations and Conflict Avoidance
Jan 27, 2014
For whatever reason, speakers at technology conferences sometimes experience negative or argumentative feedback following their presentation. Learn how to prepare for and deal with such feedback in ways that deescalate conflict and retain credibility.
Aligning Social Media to the Sales Funnel
Jan 8, 2013
Need to convince management that your company should be active in the social media space? You'll likely have to convince them how that helps the bottom line. This chapter provides some ways to do just that.
Alternatives To Apple’s iWork Apps For Managing Microsoft Office Files On An iPad
Mar 1, 2012
Jason R. Rich offers a handful of solutions for iPad users who want to create, view, edit, print, and share Microsoft Office-compatible files and documents on their tablet.
An Initial Look at ITIL Version 3 – Part One
Sep 28, 2007
Does ITIL version 3 live up to its highly touted prerelease billing?
An Initial Look at ITIL Version 3 – Part Three
Oct 12, 2007
Rich Schiesser looks at the "Service Operation" and "Continual Service Improvement" books.
An Initial Look at ITIL Version 3 – Part Two
Oct 5, 2007
Rich Schiesser examines the changes in the de facto standard for infrastructure best practices.
An Introduction to Catastrophe Disentanglement for Software Projects
May 4, 2006
Just as the smart thing to do when a ball of twine seems hopelessly entangled is to stop whatever we are doing with it (otherwise, the tangle gets worse), so it is with a disastrous project; the longer we keep at it, the worse it gets. At some point, we need to halt all activity and reassess what we are doing. This chapter introduces you to the concept of catastrophe disentanglement.
An Introduction to Use Cases and Quality Function Deployment: Driving Vision Vertically Through the Project
Jun 10, 2005
This chapter provides an introduction to Quality Function Deployment (QFD), and explains how QFD can complement use cases to streamline and improve the quality of your projects.
An Overview of A Framework for Applying Analytics in Healthcare
Aug 2, 2013
Dwight McNeill introduces his book, A Framework for Applying Analytics in Healthcare: What Can Be Learned from the Best Practices in Retail, Banking, Politics, and Sports, in which he explains that healthcare can learn a lot from other industries.
Analytics in Insurance Overview
Jul 23, 2014
Data is the life blood of the insurance industry. In this introduction to her book, Applied Insurance Analytics: A Framework for Driving More Value from Data Assets, Technologies, and Tools, Patricia L Saporito shows how systematically leveraging analytics can improve business performance and customer satisfaction throughout any insurance business.
Analyzing Performance-Testing Results to Correlate Performance Plateaus and Stress Areas
Jul 8, 2005
Mike Kelly builds on Scott Barber's work to show how you can combine performance-degradation curves and complex performance scenarios to help determine "good enough" quality for an application in terms of performance.
Anyone But Microsoft
Feb 8, 2002
For a small but growing sector of the PC marketplace, seeking alternatives to Microsoft operating systems and software has become something of a Holy Grail. Columnist and author Ed Tittel will examine some of the options available, including some compromise approaches, as he explains necessary pieces and parts.
App Developers' Fortunes Rise and Fall on App Category Changes
Feb 8, 2012
eff Hughes discusses how apps that once sold well are being affected by the shift in categories.
Appending an Access 2007 Form Using Email
Jun 22, 2009
Tom Bunzel explores the Access email form feature in detail, taking you through the process step by step and comparing it with other ways that also let you bring user data from external sources into an Access table.
Are Strategies Real Things?
May 12, 2005
This chapter, actually a collection of essays on Strategy, introduces the idea of advanced strategy, and questions whether strategies are necessary, real, and functional in general.
Are You Buying "Smart Media?"
Jul 8, 2011
Media buying, or online advertising, is more than just a Web strategy to help grow your business. It’s both a science and an art. Here are some powerful "insider" tips and tricks to buying smart media.
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Jan 1, 2003
Audiences Trust Avatars & Icons in Social Media Communities
Nov 12, 2010
Your icon in a social media community is what identifies you to the members. These 3 tips can help you choose the right icon for engaging in social media.

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