The Worried Executive's Guide: Preventing the Telephone Company's Disasters from Becoming Yours (Part 3 of 3)
- A: Where Will You Meet After a Disaster?
- B: Make Your Phone Numbers Follow You
- C: Recognize the Benefits and Pitfalls of Wireless Phones
- D: Consider Two-Way Radios
- E: Carry Pagers
- F: Large Campus? Consider a Low-Power AM Broadcast Station
- G: Who Will Clean Up the Mess?
- H: Who Rewires the Building?
- I: Consult a Commercial Disaster-Recovery Center
- J: Are Your People Willing to Leave Town in a Disaster?
- K: What If Some People Dont Show Up?
- L: Does Everyone Know How to Get to the Recovery Center?
- M: Test Your Recovery Center
- N: Do You Know How to Use the Recovery Center Phones?
- O: Whos in Charge of the Recovery?
- P: Keeping the EMT Apprised
- Q: Who Will Retrieve Data Stored Offsite?
- R: Consider Online Vaulting
- S: Where Is Your Voice Mail System?
- T: Look Carefully at Automated Call Distribution Units
- U: Dont Expect Anything to Work the First Time After a Disaster
- V: Where Will You Get Telecommunications Test Equipment?
- W: For Want of a Nail
- X: Seen Any Good Books Lately?
- Y: Could You Work at the Recovery Center for a Long Time?
- Z: What Did You Learn From Your Last Test?
- Summary: What Did You Learn from This Series?
Think of this article as "Telecommunications Disaster Recovery Considerations, A–Z." There are 26 specific items for your consideration. Some items center on how to develop a telecommunications recovery plan; some address how to test one. Many items deal with the important issue of maintaining command and control. Use this as a handy checklist of items that you may not have considered with regard to your telecommunications disaster recovery plan—kind of like the fast-food equivalent for recovery planning.
Let’s dive right in!
A: Where Will You Meet After a Disaster?
Issue: One major role of telecommunications in a disaster is command and control. You’ll need to set up the eyes and ears of your organization in a place from which recovery can be coordinated. If your original building is totally inaccessible or lacks the required telecommunications, water, or sanitary facilities, it will be necessary to set up a staging area in a nearby location conducive to your type of business.
Action: Identify a prearranged staging area for recovery operations, such as in a nearby hotel. After the location has been identified, it will need to be capable of handling communications. That responsibility lies in the telecommunications recovery plan.